Acceptable Use Policy

1. Use the Services lawfully

You may not use MXR to break the law, encourage others to break the law, or infringe anyone's rights. This includes laws on consumer protection, advertising, privacy, data protection, export control and intellectual property.

2. Respect intellectual property

Only upload products, images, 3D assets, logos and copy that you own or have permission to use. Do not create experiences that impersonate other brands or mislead people about the origin of a product.

3. Respect privacy and consent

Do not use try-ons, telepresence or any other feature to record, track or identify people without proper notice and consent. Do not use the Services to collect sensitive information from people without a lawful basis.

4. Prohibited content

You may not use MXR to create, share or promote content that:

• Is illegal, fraudulent, deceptive or misleading.
• Harasses, threatens, bullies or defames others.
• Promotes hate or violence against people based on protected characteristics.
• Is sexually explicit or exploits minors in any way.
• Promotes illegal goods, weapons, or dangerous activities.
• Contains malware or links to malicious sites.

5. Protect the platform

You may not:

• Attempt to access accounts, sessions or data you are not authorized to access.
• Probe, scan or test the vulnerability of the Services except through our responsible disclosure process.
• Interfere with or disrupt the Services or other users.
• Reverse engineer, copy or resell the Services except as permitted by law or written agreement.
• Use automated means to access the Services in ways that impose an unreasonable load.

6. Honest commerce

Experiences must represent products honestly. Do not use spatial or try-on experiences to misrepresent a product's size, appearance or features in a way that would mislead a reasonable shopper.

7. Telepresence conduct

Share session codes only with people you intend to invite. Participants must follow applicable workplace safety rules. Telepresence guidance does not replace required safety procedures, qualifications or on-site supervision.

8. Enforcement

We may remove content, disable experiences, or suspend or terminate accounts that violate this policy. Where appropriate, we will notify you and give you a chance to fix the issue.

9. Reporting concerns

If you believe content or activity on MXR violates this policy, please let us know through the contact form at /contact. Security vulnerabilities should be reported through the same form, as described on our Security page.