The specialist, inside the lab.
Connect lab and production teams with instrument specialists and engineers over live, annotated video. Plan installs and train teams with true-to-scale 3D.
Precision can't wait for a flight.
Labs and production facilities rely on sophisticated instruments and equipment. When something needs attention, waiting for a field engineer stalls critical work.
Instrument specialists cover large regions.
Visual detail gets lost over the phone.
Installing new equipment requires careful planning.
Training on new instruments is time-consuming.
Built for the lab and the line.
Expert guidance with precision.
Live Telepresence
Lab staff share what they see, specialists guide them live.
Spatial annotations
Point to the exact port, panel or component with markers that stay put.
Browser join
Staff join with a code from a tablet or laptop.
Instruments in 3D
Place instruments at true scale in the lab before delivery.
Training sessions
Walk teams through new equipment with live guidance.
Access controls
Invite-only sessions and role-based permissions.
Guided to the exact step.
An instrument specialist guides a lab technician through a maintenance procedure, marking each component as they go.
- Annotations pinned to instruments
- Clear video for detailed work
- Encrypted in transit and at rest
- Works across labs and facilities
How it feels.
Start a session
The specialist creates a session and shares a code.
Show the instrument
Lab staff join from a browser and point the camera.
Complete with confidence
Live annotations guide each step.
Across life sciences.
Research, development and production.
Instrument service
Support customer labs remotely from a central team.
Installation planning
Preview instruments at true scale in the lab.
Production equipment support
Guide technicians on manufacturing lines.
Lab onboarding
Train new staff on equipment with live sessions.
Facilities maintenance
Support cleanroom and utility systems.
Equipment sales
Show prospective buyers instruments in 3D.
Discreet and dependable.
Life sciences teams handle sensitive work. MXR is built with that in mind.
Encryption
Data is encrypted in transit and at rest.
Access controls
Only invited participants can join a session.
Monitoring
Continuous monitoring of the platform.
Enterprise option
Plans for global organizations.
Good questions.
Everything people ask about MXR for Life Sciences.
Can instrument specialists support labs remotely?+
Yes. Specialists guide lab staff over live video with annotations pinned to the instrument.
Do lab staff need to install software?+
No. They join from a browser with a session code.
Can we preview instruments in our space?+
Yes. Spatial Try-On places instruments at true scale using AR on iOS and Android.
Who can join a session?+
Only people you invite with the session code.
Is there an enterprise option?+
Yes. Reach out through the contact form to discuss your organization's needs.
Bring the specialist into every lab.
Start free and run your first guided session.
Free forever plan · No card required · Live in minutes