Be there. Without going there.
Connect field technicians with remote experts over live video with spatial annotations. Point at the exact part, guide every step and fix it on the first visit.
Expertise doesn't scale by plane.
Your best people know the fix, but they cannot be at every factory, plant, mine or jobsite. Phone calls and photos leave too much to interpretation.
Specialist travel is slow and expensive.
Downtime grows while the expert is in transit.
Verbal directions get lost in translation.
Knowledge leaves with retiring veterans.
Remote expertise, crystal clear.
Everything you need to guide work from anywhere.
Live video
Clear, live video from the technician's point of view.
Spatial annotations
Arrows, circles and notes that stay pinned to real equipment.
Join with a code
Anyone joins from a browser, no account or install required.
Works on any device
Phones, tablets and laptops your teams already have.
Bring in more experts
Add specialists or vendors to a session with the same code.
Session analytics
See activity across teams, sites and regions.
Point. Mark. Fixed.
The expert sees what the technician sees, circles the exact component, and the marker stays put as the camera moves.
- Annotations locked to the real world
- Join from any modern browser
- Invite-only sessions
- Encrypted in transit and at rest
How it feels.
Start a session
The expert creates a session and shares a code.
Join and show
The technician joins from a browser and points the camera.
Guide the fix
Annotate live and walk through every step.
Built for remote industrial operations.
Wherever skilled hands meet complex equipment.
Factories
Bring engineers onto the line in seconds.
Plants and utilities
Back up operators and field crews.
Mines
Reach the most remote sites without the flight.
Construction
Resolve jobsite questions live.
Logistics
Support fleets, warehouses and hubs.
Equipment manufacturers
Serve customers worldwide from a central team.
Built for serious work.
Industrial teams need tools they can trust.
Encryption
Sessions and data are encrypted in transit and at rest.
Access controls
Invite-only sessions and role-based permissions.
Monitoring
Continuous monitoring of the platform.
Enterprise option
Plans for multi-site organizations.
Good questions.
Everything people ask about MXR Telepresence.
Does the technician need to install anything?+
No. They join from a browser on a phone, tablet or laptop with a session code.
Do annotations stay in place?+
Yes. Spatial annotations stay pinned to what you marked as the camera moves.
Can more than one expert join?+
Yes. Share the session code with any specialist or vendor you want to bring in.
Is it secure?+
Sessions are invite-only, and data is encrypted in transit and at rest.
How do we get started?+
Start free and run your first session today.
Put your best expert everywhere.
Start free and run your first session today.
Free forever plan · No card required · Live in minutes