Every install, expertly guided.
Security integrators and facility teams use MXR to connect installers with senior technicians over live, annotated video, and to show clients equipment at true scale before it goes up.
Complex systems. Thin benches.
Access control, video and alarm systems are getting more sophisticated, while experienced technicians are in short supply. Every return visit costs time and trust.
Senior technicians cannot be at every install.
Wiring and configuration errors lead to callbacks.
Clients struggle to visualize device placement.
Training new installers takes time.
Built for integrators.
Get it right the first time.
Live Telepresence
Installers show the panel, senior techs guide the work.
Spatial annotations
Mark the exact terminal, port or mount point with pinned markers.
Join with a code
Field techs join from any browser.
Device placement in AR
Show clients cameras, readers and panels at true scale on their walls.
Training sessions
Onboard new installers with live guidance.
Usage analytics
See session activity across teams and projects.
No more callbacks.
A senior technician sees the panel, marks the right terminal and the installer finishes the job on the first visit.
- Annotations pinned to equipment
- Works on technicians' phones
- Encrypted in transit and at rest
- Client-facing AR previews
How it feels.
Open a session
The senior tech starts a session and shares a code.
Show the install
The installer joins and points the camera.
Finish right
Live guidance gets it done the first time.
Across the security industry.
Integrators, manufacturers and facility teams.
Installation support
Back up every install with a senior technician.
Service calls
Resolve issues remotely before rolling a truck.
Client proposals
Show device placement at true scale in AR.
Manufacturer support
Bring product specialists into the session.
Facility security teams
Guide in-house staff through maintenance tasks.
Installer training
Build skills on real jobs with expert guidance.
Security, taken seriously.
You protect your clients. MXR protects your sessions.
Encryption
Data is encrypted in transit and at rest.
Access controls
Invite-only sessions and role-based permissions.
Monitoring
Continuous monitoring of the platform.
Responsible disclosure
Report vulnerabilities through our contact form.
Good questions.
Everything people ask about MXR for Security.
Can field technicians join without installing anything?+
Yes. They join from a browser with a session code.
Can clients preview device placement?+
Yes. Spatial Try-On shows devices at true scale in AR on iOS and Android.
Can manufacturer specialists join sessions?+
Yes. Share the session code with anyone you want to bring in.
How are sessions protected?+
Sessions are invite-only and data is encrypted in transit and at rest.
How do we start?+
Start free with a few technicians, then expand across your team.
Put your best technician on every job.
Start free and run your first guided install.
Free forever plan · No card required · Live in minutes