Keep every line moving forward.
From transfer stations to recycling facilities, MXR connects operators and drivers with remote specialists over live video with spatial annotations.
Breakdowns stop the whole route.
When a compactor jams, a baler faults or a sorting line stops, everything downstream waits. Specialists are few, sites are many and every hour costs.
Equipment specialists cover many facilities.
Drivers and operators troubleshoot alone.
Phone calls lose the detail that matters.
Safety and compliance training is hard to deliver on site.
Built for facilities and fleets.
Get expert help to the problem, fast.
Live Telepresence
Operators show the equipment, specialists guide the fix.
Spatial annotations
Mark the exact sensor, belt or hydraulic line with pinned markers.
Join from anywhere
Drivers and operators join with a code in any browser.
3D equipment views
Explore balers, compactors and trucks in 3D for training.
Guided training
Run live walk-throughs for safety procedures and new equipment.
Site analytics
See session activity across facilities and regions.
Back up and running.
A mechanic in the shop guides a driver at the curb through a reset. The route continues, no tow required.
- Annotations locked to real equipment
- Works on phones in the cab or on the floor
- Encrypted in transit and at rest
- Ready around the clock
How it feels.
Call for help
The specialist starts a session and shares a code.
Point the camera
The driver or operator joins from a browser.
Fix it together
Live annotations guide each step.
Across the operation.
Collection, processing and recovery.
Fleet roadside support
Help drivers resolve faults without a tow.
Recycling facility lines
Guide operators through sorting equipment fixes.
Transfer station equipment
Support compactor and baler maintenance remotely.
Safety training
Deliver consistent guidance across every site.
Equipment vendor support
Bring the manufacturer's expert into the session.
Site audits
Review facilities and conditions without the travel.
Dependable, like your routes.
Communities count on you. You can count on MXR.
Encryption
Data is encrypted in transit and at rest.
Access controls
Invite-only sessions and role-based permissions.
Always available
Ready for early routes and late shifts.
Enterprise option
Plans for regional and national operators.
Good questions.
Everything people ask about MXR for Waste Management.
Can drivers join from the truck?+
Yes. Drivers can join from their phone in a browser with a session code.
Do we need special devices?+
No. Sessions work on the phones, tablets and laptops your teams already use.
Can equipment vendors join sessions?+
Yes. Share the code with anyone you want in the session.
Is session data secure?+
Sessions are invite-only, and data is encrypted in transit and at rest.
How do we start?+
Start free at one facility, then expand across your network.
Put an expert on every route.
Start free and run your first remote session.
Free forever plan · No card required · Live in minutes