Cookie Policy
This Cookie Policy explains how MXR uses cookies and similar technologies on our websites and in experiences built with MXR, and the choices available to you.
Last updated November 3, 2026
1. What cookies are
Cookies are small text files stored on your device when you visit a website. Similar technologies, such as local storage and pixels, work in comparable ways. We refer to all of these as "cookies" in this policy.
2. Strictly necessary cookies
These cookies are required for the Services to work. They keep you signed in, protect against fraud, remember security settings and make features like telepresence sessions function. They cannot be switched off.
3. Preference cookies
These cookies remember choices you make, such as your language, theme or recently viewed experiences, so the Services feel tailored to you.
4. Analytics cookies
These cookies help us understand how people use our websites so we can improve them. They also power the experience analytics our customers see, such as views, AR launches, try-ons, clicks and conversions.
5. Marketing cookies
Where permitted, we may use cookies to measure the effectiveness of our own marketing and to show relevant messages about MXR. We only use these cookies with your consent where the law requires it.
6. Cookies in customer experiences
When a business embeds an MXR experience on its website, MXR may set cookies needed to deliver the experience and measure its performance for that business. The business's own cookie policy also applies.
7. Third-party cookies
Some cookies are set by service providers who help us operate the Services, such as analytics providers and payment processors. These providers may only use the information to provide services to us.
8. Your choices
Where required, we ask for your consent before setting non-essential cookies, and you can change your choices at any time through our cookie settings. You can also block or delete cookies in your browser settings, although some features may not work properly as a result.
9. Changes and contact
We may update this policy as our use of cookies changes. Questions can be sent through the contact form at /contact.